Frequently Asked Questions
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
1. What is Scenic Luxury Travels?
Scenic Luxury Travels is a premium travel company based in Indore, India, specializing in luxury domestic and international tours, corporate travel solutions, and personalized holiday experiences. With over 8 years of offline experience, we now bring our expertise online to serve travelers worldwide.
2. Where is Scenic Luxury Travels located?
Our office is located in Indore, India. However, we serve clients across India and internationally through online consultations and planning.
3. How is Scenic Luxury Travels different from other travel companies?
We focus on quality over quantity — curated itineraries, handpicked hotels, seamless planning, and personalized attention rather than mass-market packages.
4. Do you offer domestic and international tours?
Yes, we offer luxury domestic tours across India as well as international holiday packages to destinations worldwide.
5. Are your tour packages customizable?
Absolutely. Every trip can be tailored based on your preferences, budget, travel dates, and special requirements.
6. What transport options do you provide?
We arrange private transfers, luxury coaches, premium cars, and international transport depending on destination and itinerary.
7. Do you handle corporate travel and MICE tours?
Yes, we specialize in corporate travel, incentive tours, conferences, and group movements with complete logistical support.
8. Can you manage large corporate groups?
Yes. Our team has experience handling small executive groups as well as large-scale corporate tours.
9. What payment methods do you accept?
We accept bank transfers, UPI, and other approved digital payment methods. Payment details are shared during booking.
10. What is your cancellation policy?
Cancellation policies vary depending on the destination, hotel, airline, and service provider. Details are clearly shared before confirmation.
11. Will I receive a refund if I cancel my trip?
Refunds are processed based on supplier policies and applicable cancellation charges.
12. Do you provide visa assistance?
Yes, we assist with visa documentation and guidance for applicable destinations.
13. Do you provide travel insurance?
Travel insurance can be arranged upon request for additional safety and peace of mind.
14. Will you assist during the trip if something goes wrong?
Yes. Our team remains available for support before, during, and after your journey.
15. How can I contact Scenic Luxury Travels?
You can reach us via phone, WhatsApp, email, or through the contact form on our website.
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